Privacy policy
Welcome to Claptik, accessible at www.claptik.com (“Website”). This Privacy Policy explains how Claptik (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our services through the Website, engage with us via email, or interact with us in any other way (collectively, the “Services”). As a user of the Services (“you” or “your”), understanding these practices is crucial.
By accessing and using the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, service offerings, or legal or regulatory requirements. Any changes will be posted on the Website, and we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Collection and Use of Personal Information
We collect personal information to provide and enhance our Services. Below are the types of information we gather and how we use it:
Information You Provide Directly:
- Contact Information: Including your name, email address, mailing address, and phone number.
- Order Details: Information related to purchases, including billing and shipping details.
- Account Information: Your username, password, and other details for account management.
- Feedback and Interactions: Information you provide when you communicate with us, including customer service requests and feedback.
- Information Collected Automatically:
- Usage Data: Information on how you interact with our Services, collected through cookies and similar technologies. This includes device and browser details, IP addresses, and online activity data.
Information from Third Parties:
We may receive information from third-party vendors and service providers, such as payment processing details from our payment gateways to complete your transactions.
Use of Your Personal Information:
- Service Provision: To fulfill your requests, process payments, and manage your account.
- Customer Support: To communicate with you about your account or transactions and respond to your inquiries.
- Personalization: To tailor content and recommendations to your preferences.
- Marketing: To send you promotional messages and advertisements.
- Security: To enhance the security of our Services and prevent fraudulent activities.
Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your experience and understand user activity. You can control cookies through your browser settings, but disabling them may affect the functionality of our Services.
Disclosure of Personal Information:
Your personal information may be shared with third parties in certain circumstances, including:
- Service Providers: Companies that perform services on our behalf, such as payment processing and fulfillment.
- Business Partners: For marketing and advertising purposes.
- Legal Requirements: When necessary to comply with the law or protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Your Rights and Choices:
Depending on your location, you may have rights regarding your personal information, such as access, correction, and deletion. To exercise these rights, please contact us at support@claptik.com.
Children’s Privacy:
Our Services are not intended for children, and we do not knowingly collect information from children. If we learn that we have collected information from a child, we will take steps to delete it.
International Users:
Your information may be processed outside your country of residence, including in the United States. By using our Services, you consent to this transfer and processing of information.
Contact Us:
If you have questions or concerns about our Privacy Policy or practices, please contact us at support@claptik.com.